FAQ’s

1. What services does OmniFix Group provide?

We specialize in high-quality clothing alterations for men, women, and children. This includes hemming, resizing, tailoring, restyling, zipper replacements, and garment repairs for everyday wear, formal attire, and uniforms.

2. How do I book a fitting appointment?

You can book an appointment by calling 903.508.3704 or sending us a message through our website or Instagram. You're also welcome to send a photo of your garment in advance for a quick consultation or to check availability.

3. Do you offer same-day or rush alterations?

Yes! Same-day and next-day alterations are available for select services. Please let us know your timeline when booking—rush fees may apply.

4. Do you provide a guarantee on alterations?

Absolutely. We stand behind our work. If something doesn’t fit quite right, contact us within 3 days of pickup — one complimentary adjustment is included.

5. How long do alterations usually take?

Standard turnaround is typically 3–7 business days, depending on the complexity of the work. You'll receive an estimated completion date during your fitting.

6. What types of garments do you alter?

We work with a wide range of clothing, including:
• Dresses, pants, skirts, suits, blouses, jackets
• Denim and casual wear
• Formalwear and bridal
• Children’s clothing
• Work uniforms and costumes

7. Do you alter delicate or specialty fabrics?

Yes. We handle silk, lace, sequins, denim, leather-trimmed items, and more. If you're unsure, send us a photo or bring it in — we’ll let you know what’s possible.

8. Do I need to bring clean garments?

Yes, please bring all items freshly cleaned and dry. For hygiene and quality reasons, we may decline service on soiled garments.

9. What payment methods do you accept?

We accept cash, credit/debit cards, Zelle, Venmo, PayPal, and checks. Payment is typically due at pickup unless otherwise arranged.

10. What if I have multiple items or a bulk order?

We’re happy to help with bulk alterations — whether for personal wardrobe updates or uniform fittings. Contact us directly to discuss special pricing and turnaround.